FREQUENTLY ASKED QUESTIONS
Answers to Your Wi-Fi Questions
Have additional questions? Contact our experts for tailored guidance on Wi-Fi solutions for residential and
co-working environments.
How does 24online manage Wi-Fi for large housing complexes?
24online provides scalable solutions with centralized dashboards, supporting up to 80,000+ concurrent users
and dynamic bandwidth allocation.
Can 24online support temporary co-working setups?
Yes, our plug-n-play hardware and flexible architecture make it ideal for temporary or pop-up co-working
spaces.
Can we offer free and paid Wi-Fi access simultaneously?
Absolutely, configure free access with limited time/data and paid plans for extended use, supported by
seamless billing integration.
What if we lack technical staff on-site?
24online’s intuitive dashboard allows remote management, backed by 24/7 support from our expert team.
Can we block inappropriate content for residents?
Yes, web filtering blocks malicious or inappropriate sites and enforces safe search for family-friendly
environments.
How does 24online ensure secure Wi-Fi for residents and guests?
Our platform uses OTP, QR-based login, MAC/IP authentication, and encrypted sessions to secure access for
all users.
Can 24online manage multiple complexes under one account?
Yes, multi-tenant support and centralized dashboards enable unified management across multiple locations.
What analytics tools does 24online provide?
Real-time usage reports, session logs, and exportable analytics ensure transparency and operational
efficiency.